Product and Application Questions
Q: What types of prefabricated building products does VOROS offer?
A: We primarily offer the following product categories: Expandable Container Houses Foldable Prefab Units Modular Container Homes Space Capsules/Creative Container Homes Quick-Installation Houses Mobile Food Trucks, Commercial Retail Kiosks Customized Building Solutions (such as schools, health centers, camps, etc.)
Q: What are the main applications for VOROS products?
A: Our products cover six core application scenarios: Temporary Offices/Dormitories at Construction Sites Tourist Camps and B&Bs in Scenic Areas Commercial Retail and Mobile Commercial Spaces Emergency Rescue and Post-Disaster Resettlement Public Service Facilities for Education and Healthcare Long-Term Housing and Customized Self-Building
Procurement Process and Customization Capabilities
Q: Can you customize the size, structure, and interior features to meet our needs?
A: Yes. VOROS offers fully customized services, including size, unit type, door and window placement, interior layout, functional area configuration, and exterior style (e.g., wood grain, metal, or glass curtain wall), all of which can be adjusted to meet customer needs.
Q: What is the minimum order quantity (MOQ)? Can I get samples first?
A: The minimum order quantity (MOQ) for standard products is 1 set. Sample purchases are available for initial market testing or demonstrations. Sample fees are refundable based on subsequent collaboration.
Q: What is the approximate production lead time from order placement to delivery?
A: Delivery times vary depending on product type and order quantity: Standard modular products: 7–15 days to ship Large custom projects: 20–30 days to deliver Urgent projects or emergency products can be expedited, but the specific delivery time is subject to the contract.
Structural Method and Technical Configuration
Q: Is the product structure stable? Can it be used long-term?
A: All our products utilize high-strength galvanized steel structures to meet earthquake, wind, and corrosion resistance requirements. Seismic resistance reaches level 8, and wind resistance ≥ level 11. Walls are constructed with fireproof insulation material (B1-grade insulation board). Service life: Over 15 years, suitable for long-term living and repeated use.
Q: What are the standard features of the house interior?
A: A standard module typically includes: Electrical system (LED lights, power outlets, air conditioning) Plumbing system (water supply and drainage, water heater connections) Bathroom equipment (shower, toilet, washbasin) Optional kitchen systems, furniture, solar panels, battery storage systems, etc.
Packaging, Transportation, and Installation
Q: How is the product shipped? Will it take up a lot of space?
A: Different packaging options are available depending on the product type: Foldable products: The packaged volume is only 1/3 of the unfolded size, significantly saving shipping costs. Expandable houses: Shipped in full container, suitable for deploying the entire module at once. Module combinations: Packaged in components, assembled on-site, and suitable for sea or land transportation. We can assist customers in developing the optimal loading plan and transportation route.
Q: How many people are needed for installation? Is the technology complex?
A: The product structure is highly modular, requiring no heavy machinery. Installation can be completed by 2-3 people. A full set of installation videos and technical instructions are provided. An on-site technical support team can be dispatched for large projects.
After-Sales Service and Quality Assurance
Q: What kind of after-sales support does VOROS provide?
A: We offer a global after-sales service system, including: Technical installation guidance (remote or on-site) Parts replacement and exchange Dedicated after-sales service On-site service and annual inspection services are optional for large projects. All products have a standard warranty period of 12-18 months, and the main structural materials have a longer warranty (depending on the project contract).
Q: Do you have export capabilities? What certifications do you support?
A: We have many years of international export experience, and our products comply with multiple national building standards. We routinely provide the following certifications: CE, ISO9001, SGS, BV, etc. For specific markets, we can provide a full set of export documentation, including customs, country of origin, and insurance.
Channel Cooperation and Investment Policy
Q: I would like to become a regional agent/distributor. What cooperation models are available?
A: We welcome global channel cooperation and provide the following support: Flexible distribution/agency model options, including exclusive regional partnerships. Product information packages, training support, sample room subsidies, and project bidding support are available. You have independent brand promotion rights and enjoy preferential bulk pricing and market protection policies. If you have stable customer resources or project channels, please contact us for detailed cooperation policies.
Q: Can you assist us in bidding for local projects?
A: Yes. We can provide partners with the following: Technical specifications/proposal support documents. Project renderings and BIM models. Quote analysis and logistics estimates. Contract fulfillment assistance and technical endorsement materials.
Other FAQs
Q: Does your company have a production facility? What is its production capacity?
A: VOROS is located in northern China's largest prefabricated building industry belt. We have our own large-scale production facility with an annual production capacity of tens of thousands of prefabricated units, supporting large-scale government and commercial projects.
Q: Can I visit our factory or view project examples?
A: We welcome visits to our factory and project sites. We can arrange in-person or remote factory tours for both domestic and international clients. We also provide video footage of past project examples and customer feedback.